The Alex Woo Reward Points Program is designed with you in mind.  We want our loyal fans to earn rewards for every purchase made at  Make the most out of your purchases: sign up and start earning rewards today!

To access your reward points, log in to your account and scroll to the bottom of any page. Click Rewards to see your current rewards balance or redeem your points.

Benefits of Reward Points for Registered Customers

Once you register you will be able to earn and accrue reward points, which are then redeemable towards your next order. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer.

Earning Reward Points

Rewards can currently be earned for the following actions:

Making purchases - every time you make a purchase you earn points based on the price of products purchased and these points are added to your Reward Points balance.
Registering on the site.
When a referral makes their first purchase.

    Reward Points Exchange Rates

    The value of reward points is determined by an exchange rate of both currency spent on products to points, and an exchange rate of points earned to currency for spending on future purchases. You can earn 10 points for every $1 you spend.

    Redeeming Reward Points

    You can redeem your reward points at checkout. If you have accumulated enough points to redeem, you can redeem them through your rewards account for a discount code. At checkout, enter your discount rewards code into the discount section on the right side.

    Please note that reward points will be deducted from your reward point total if any product has been returned. In addition, any jewelry or products that are purchased through the rewards points from a returned product purchase, your credit for the returned product will be less the reward point value used. For example, if you purchased a Little Letter, and then redeemed those reward points for a Mini Addition, and then returned the Little Letter, your final credit will be less the value of the Mini Addition purchase.

    Reward Points Minimums and Maximums

    Reward points are currently at 1500 points as the minimum value required for redemption. You will not be able to use your reward points until you accrue the minimum number of points, at which point they will become available for redemption.  Reward points are not capped to a maximum value of points which can be accrued.

    Managing My Reward Points

    You have the ability to view and manage your points through your Rewards Points page. From that account you will be able to view your total points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum points limit and a cumulative history of points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding points, including expiration notifications.

    Reward Point Terms and Conditions

    Your reward points account is activated by signup/login
    Points are not redeemable on purchases made prior to point system activation
    Points are earned when merchandise is purchased from Woo phone orders
    Points can be redeemed at Woo phone orders
    Points cannot be earned on Sales Tax, Posting & Handling Charges, Redeemed Rewards Points (unless value of merchandise exceeds point amount), or Repairs
    Returns will be deducted from your points balance
    Points are redeemable for merchandise only, they do not have a cash value
    Accounts cannot be combined
    Accounts are non transferable
    Alex Woo has the right to change awards, guidelines, and restrictions at any time.